Archives for February 2014

What Makes a Winning Submission?

Each May, IFMA Boston celebrates the best practices and exemplary individuals within the Facilities Management industry with our Awards of Excellence program.  Over the past ten years we have awarded more than 80 awards and reviewed hundreds of submissions.  As we kick off this 11th year of the Awards of Excellence program we thought we would give you some insight on what makes a winning submission.

In reviewing the winning submissions over the past couple of years there are several trends that we found—and thought we would share them with you.

A Book is Not Necessary
Over the years, many have felt that more is more, when really less is more.  The winning submissions have been as short as 500 words and as long as 1,500, but the average length of the written submission is 800 words—it’s more about packing a punch within those 800 words!  Provide a brief history of the client and/or project—set the stage.  And then the majority of the winners have broken down their submission into parts, i.e. History, Challenges, Process, Results, etc.

State the Challenges
Every project, regardless of its size and type, has a set of challenges and specific goals.  Outlining these goals and illustrating the process to the solution of these challenges has proven successful for our winners in the past.  Also, keep in mind that these challenges should be focused on the space, its usage and the workforce/users, as opposed to aesthetics.

Can You Measure It?
These awards are facility management based, so while many of the winners have striking spaces with beautiful details, it’s the measurable results about the space and the users of the space that matter in the submissions.  Were you able to reduce square footage, provide energy savings, implement a new way of working, experience cost savings, increase productivity, etc.  If you can measure it, the judges want to see it!

Did Someone Say Communication?
A steady trend in the submissions is communication.  How was it utilized in the success of the project?  Did you implement a new way to communicate throughout the project?  How did you engage the client and/or the users in the process?

In focusing on the details, don’t forget to interject some anecdotes and stories throughout the submission.  It has tended to help the judges see deeper into the project, its team, and the final result.

Were They Happy?
Was the client or, were the occupants happy with the process and/or end result?  If so, include testimonials.  How better to illustrate the success of the project then from the end user itself.

Supporting Documents
Across the board, the winners in the past have utilized all five photo uploads.  It helps provide a visual to the written submission.  It also is necessary for the Awards presentation.  Many of the winners have also utilized the additional document uploads.  This can be used for organizational charts, metrics, schedules, drawings, schematics, etc.  And lastly, we have found a trend in walk through videos over the past couple of years.  If you have a video of your project, provide a link to it within your written submission and make sure the link works.

Don’t Make it Fancy
While having an online submission system is great for 2 AM uploads and easy judging, it has limitations in its formatting capabilities.  The more formatting you have in your submission (bolding, varying fonts/sizes, indents, etc.) the more difficult it is for the judges to read.  To make it easy for the judges, try to keep your formatting to a minimum—they are interested in what you are saying, not how you are formatting it.


Is there a cost of submission?
No, there is no cost to providing a submission to the Awards of Excellence.

Do I have to be a member to submit?
Anyone can submit a nomination for a project and/or a person for our individual awards; however, anyone that is nominated for an individual award must be an IFMA Boston member in good standing.

What is the deadline?
The Call for Nominations is released in the last week of February and the deadline is March 26th.  This provides the judges time to review the submissions, ask for clarifications, meet to determine the winners, order the physical awards, etc.

When is the Awards of Excellence event?
This year, the event will take place at the Fairmont Copley Plaza Hotel on Thursday, May 22nd.

Will I be notified ahead of time if I’ve won?
In the past we have notified our individual award winners so that they are sure to be in the audience the night of the event; however, we do not notify the best practices winners ahead of time.  All best practices winners are announced the night of the event.

What are benefits of submitting a project?
Once a project has been nominated, the submission is reviewed by the judges and is eligible for an award, but they are also used to create an article about all of the nominees for the New England Real Estate Journal and the IFMA Boston blog.  The night of the awards event, all nominees, with some project details, are announced and visuals of the projects are displayed throughout the cocktail reception and dinner.

May I nominate more than one project?
Yes you may.

May I nominate a single project in more than one category?
There are instances when a project has a large sustainability component, but also tells a compelling project story.  If that is the case, you many nominate the project in the suitable sustainability category and in the small, medium or large category.  If you do this, you need to submit it twice and mark the appropriate award category for each.  It also would be appropriate to tailor each of the written submissions to the particular category.

What is the difference between the nominator and the nominee?
The nominator is the individual/company that is submitting the nomination.  The nominee is the individual or company that is being nominated and will be the individual/company listed on the physical award.  Typically the “owner” of the project is nominated; however, a team member may nominate themselves for the award.  So be clear in the nominee cells as to who should receive the award, and have their name announced the night of, if the submission were to win.

Who should I list as team members?
We know that it takes a village to plan, execute and complete any project and thus many to thank in the process.  On our submissions form we have cells available to list all of the major team members that took place in your project.  These team members will be incorporated into the awards program the night of.

Social Media Explained










If you’ve been asked to, “join the conversation” via Twitter, Facebook, Instagram, LinkedIn, Pinterest or Google+, you’re not alone. Social media is a part of almost all aspects of the web and differentiating between social media platforms can be overwhelming at times. Here’s a graphic that breaks down how and when to use some of the most popular social media platforms:31c4e0da-8511-11e3-bdcf-22000ab828e0-large


To make it even simpler, here’s a way to explain social media with donuts:



Stay tuned for more information about an upcoming  IFMA Boston web-based speaker series about social media. Be sure to follow IFMA Boston on our social media sites :

Twitter: @IFMABoston –

LinkedIn: (Members Only)

Instagram: Coming Soon!

Redevelopment News in the Fenway Area

If you have attended a game at Fenway Park this past season before the Red Sox won the 2013 World Series…
If you have taken the MBTA Green D line towards Riverside…
If you have visited a nearby college or hospital in the Longwood Medical area…
If you have enjoyed the mix of food options and shopping (the closest REI to the Boston-folk) at the Landmark Center…

…You may have noticed an enormous amount of recent redevelopment activity!

Read on to learn about all the excitement happening in the Fenway/Kenmore area:

The Landmark Center, also known as the old Sears Tower, was built in 1928. For almost 60 years, this building was the warehouse and distribution center for catalog merchandise for the Sears, Roebuck and Company. When the Sears distribution center closed in 1988, the building’s redevelopment was contemplated, and was even considered to be demolished completely. Finally, The Abbey Group contracted Bruner/Cott architectural firm to design and convert the building into a lucrative piece of real estate. Now, today, the Landmark Center is in the transition stages of being re-purposed once again, this time by Samuels and Associates, along with the Boston Redevelopment Authority’s support. READ MORE.

If you are interested in more details of the Landmark building, parking garage repurposing, and site plans, READ MORE.

Yawkey Station, a MBTA Commuter Rail stop on the Framingham/Worcester line has been under renovation since April 2012. It was expected to be completed by December 2013, however has had schedule adjustments and has not re-opened yet. READ MORE.

While walking down Boylston Street, you can’t help but notice a huge construction site with what is currently a narrow concrete structure, the beginning stages of a 11-story elevator shaft to one of 2 new buildings. The VanNess, which was started in 2010, has big plans- luxury apartments, offices, and retail shops, including a Target store. This is in place of the old Goodyear Tire and and a car wash behind Fenway Park. It isn’t a project to overlook; all $320 million of that development going on at 1325-1341 Boylston Street. READ MORE.

Next in the pipeline for the area is a new building with an attractive name: The Point. The triangular sky-blue painted brick building, where D’Angelo’s and Ace Ticket stands, will be rezoned and demolished. The Point will be built in the footprint, which proposes up to 25 floors of apartments, condos, and a retail marketplace. READ MORE.

Micro-Housing: Who Needs It and Who Will Use It?

In January, IFMA Boston hosted an in-depth discussion on the impact of the emerging Micro Apartment Unit real-estate trend in Boston.

Following a year where micro units were portrayed as both the solution to urban housing affordability for the millennial workforce to the scourge of living in a space smaller than your parents’ garage, the panel will separated fact from fiction. The panelists shared a wealth of information about the world of micro-housing. Panelist Barry Bluestone analyzed the trends into the data of demographics and economics, Tamara Roy visualized the data and shared solutions, Quinton Kerns represented the target consumer’s plight, and Sean Cassidy explained how businesses should convince the city and state to do more to support our workforce.

Read more here: